Last Updated on the 22^nd of September 2025

This privacy policy describes how Black Pen CBO uses, collects, discloses and processes personal information shared when a person accesses or visits Black Pen CBO website.

‘We’ ‘our’, ‘ours’, and ‘us’ ‘the site’ refers to the Black Pen CBO website run by Black Pen Community Based Organization (Black Pen CBO). ‘You’ and ‘Your’ refers to the user of the site or a person who accesses and interacts with the website. You are required to read this privacy policy carefully and understand before proceeding to access other services, information or interaction with the site. In the case where you do not consent or agree with how we collect, use, share and process your personal information on the site, please do not continue to access, use and share personal information with us. Your continuous use of the site means you agree and understand the collection, use , disclosure and processing of your personal information according this Privacy Policy.

Changes to This Privacy Policy

We may update information this Prvacy Policy from time to time. The changes will take effect immediately they are posted on the site and shall apply regarding your access and use of the site. Your information shall be handled according to the updated privacy policy.

The Information we Collect

We may collect information from various sources to help in the operations of the site and the organization’s mission.

The information we collect from you directly may include but not limited to:

1. Your contact details such as: your name, address, phone number and email address.
2. Device information. This may include the specific computer or mobile device that you use to access the site, the hardware model, operating system, and version of the device, your IP address and the mobile network information.
3. Information on your usage of the site. We may automatically collect information regarding your interaction with the site using cookies, web beacons, pixels and other similar tracking technologies
4. Information from Third Parties: We may collect information on you from various sources. Such sources include:

• Social media sites when you interact with our social media pages. The information collected may include your name, account information, messages and comments, and friends or followers list.
• Our Payment Processors: With the help of our payment processors that include but not limited to mobile payments platforms, banks and online payment processors such as crypto exchanges and PayPal. The information collected may include bank accounts, credit and debit details and billing address.
• Email domains and providers may help in collecting your information when you click, open or interact with us through email.

Information obtained from third parties will be processed and handled according to this Privacy Policy.

Use of Information

We may use information about you for the following purposes or reasons:

1. Provide, sustain, maintain and improve our site.
2. Share notices, updates, look into and share security alerts and support and messages.
3. Marketing Black Pen CBO activities, projects and initiatives to you.
4. Respond to comments, requests, messages, questions and requests sent to us by you and other authority parties.
5. Accept, process and administer donations to us from you.
6. Communicate with you regarding our projects, services, initiatives, information and campaigns.
7. Monitor and analyse trends, activities and usage in connection with our site.

Disclosure of Personal Information

Depending on the situation, we may disclose or share your personal information for the following purposes:

1. With our vendors to help in our engagement with you when you visit, access and use the site. Such vendors and parties may include IT management and support, consultants, payment processors, cloud storage and user support.
2. To respond to requests for information by the law for legal processes, regulations and in accordance with the law of the jurisdiction that Black Pen CBO operates in.
3. To provide information to businesses and, marketing partners for the purposes of providing services and marketing our activities to you. Our partners and vendors shall use your information according to their privacy policies once the data is shared with them.
4. If we believe that your actions are inconsistent with our values, goals and objectives and therefore need to be disclosed to relevant authorities when the need arises.
5. Third party website links that may be present in our site upon access and clicking of such links.

Information on Children

The site shall follow the Kenyan law in Regards to information on children.

Security

The site shall take reasonable measures to best safeguard and protect your information from unauthorised access, loss, theft and misuse, destruction, disclosure, and alteration. Despite our best efforts, it is important for you to know that no security measures are 100% guarantee of security. Black Pen CBO and this site shall not be held liable for consequences that may emanate from failure of the user to use secure communication channels to provide us with their personal information. We encourage that all users of our site use reliable and secure channels and networks to provide us with personal information when interacting with our site. The site shall not be held liable for theft, loss or misuse of your personal information in the case of a breach but shall do its best to contain such occurrences.

The site will in its discretion hold, retain and store your information depending on the different factors known to it for the purpose of provision of services on the site.

Your Rights on Our Site

As a user or donor, the following rights may apply to your engagement with us through this site:

• Right to know/access personal information that we may have of you. This is made possible by directly reaching out to us for such requests through our official communications channels.
• Right to Delete: You have the right to request that we delete your personal information that we have about you.
• Right to correct your information upon request in case of inaccurate information we may obtain about you.
• To be assured that information about your donation is held with respect and confidentiality as applicable to the extent provided by the law.
• Right to have interactions and relationships with individuals representing the organization be done in a professional and respectful way.
• Right to have your names and details deleted or removed by the organization from the mailing lists upon request through the provided channels especially communication channels.
• Right to ask questions when making a donation and to receive timely truthful and forthright answers.
• To be assured that the received gifts and donations will be used for the purposes highlighted, implied and/or outlined.
• Right to opt out of receiving promotional emails or messages from the site by directly communicating with us using the provided communications channels on this site.

Complaints and Contacting us

If and when you have a complaint or need to contact us, please use the email addresses:

blackpencbo@gmail.com, info@blackpencbo.com or follow the

Contact us page  information part of the site to get our official communication channels.